We at Synpromics are committed to protecting and respecting your privacy. Our privacy policy does not contain any surprises, although we ask that you read it carefully as it contains important information on who we are, how and why we collect, store, use and share your personal information, your rights in relation to your personal information and how to contact us. 

“Personal information” means any information relating to an identified or identifiable natural person. An identifiable natural personal is one who can be identified directly or indirectly from that information.

This website privacy policy is divided into the following sections:

  • Who we are
  • Our website
  • Our collection and use of your personal information
  • Our legal basis for processing your personal information 
  • Who we share your personal information with
  • Transfer of your information out of the EEA
  • Cookies
  • Marketing
  • Your rights
  • Keeping your personal information secure
  • Changes to our privacy policy
  • How to contact us

Who we are

This website is operated by Synpromics Ltd (“we”, “us” or “our”). Formore information about us and what we do, please click here.

We collect, use and are responsible for certain personal information about you. When we do so we comply with applicable data protection laws and we are the ‘data controller’ of your personal information. Our registered office is Roslin Innovation Centre, Easter Bush Campus, Midlothian, EH25 9RG and our company registered number is SC384375.

Our website

This privacy policy relates to your use of our website at http://www.synpromics.com/.

Our website may contain links to third party websites. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

This website is not intended for children and we do not knowingly collect data relating to children.

Our collection and use of your personal information

We collect certain personal information about you when you use our website. Some of this personal information is collected directly, such as when you contact us or subscribe to our publications, and some is collected indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).

The personal information we may collect about you includes:

  • your name, address and contact details,
  • details of any feedback you give us by phone, email, post or via social media,
  • your preferences in receiving marketing from us (including newsletters) and your communication preferences,
  • information about corporate events you sign up to attend,
  • information about the services we provide to you,
  • information about how you use our website, and
  • your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

We use this personal information to:

  • use data analytics to improve our website, 
  • administer and protect our business and this website (including troubleshooting, data analysis, testing and system maintenance), 
  • send you publications you have subscribed to, 
  • make suggestions to you about events or services that may be of interest to you, and
  • notify you of any changes to our website or to our services that may affect you.

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for.   This will be for a period of 2 months, except where you have consented to received marketing information from us in which case we will hold this information until such times as you unsubscribe. We may anonymise your personal information (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. 

If we need to collect personal information by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. 

Our legal bases for processing your personal information

We only use your personal information when the law allows us to. We will use your personal information for the purposes described above in the following circumstances:

  • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests. Our legitimate interests include e.g. using your personal information to maintain our website and keep it updated, to run our business (including in the context of a reorganisation of our business), to maintain the security of our networks and our website and to develop our business and inform our marketing strategy. You’ve the right to object, on grounds relating to your particular situation, at any time to processing of personal information concerning you which is based on legitimate interests. More information on this right and on how to exercise it is set out below,
  • Where we need to perform a contract we are about to enter into or have entered into with you, and
  • Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal information. If we do ask for your consent for any use of your personal information, you have the right to withdraw it at any time by contacting us using the contact details at the bottom of this Privacy Policy. 

Who we share your personal information with

We may share your personal information as reasonably necessary for the purposes described in this Privacy Policy in the following ways:

  • with our affiliates and group companies, 
  • with companies who provide services to us, such as hosting our website and performing analyses to improve the quality of our website and services, 
  • as may be necessary in connection with any merger, acquisition, divestiture or sale of all or part of our business. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice, and
  • with law enforcement or other authorities if required by law.

Transfer of your personal information out of the EEA

Where possible, we try to only process your information within the UK and European Economic Area (EEA). If we or our service providers transfer personal data outside of the UK or EEA, we always require that appropriate safeguards are in place to protect the information when it is processed. For example, our Customer Relationship Management database is based in the United States. For more information on the appropriate safeguards in place to protect your personal information when it is transferred outside the EEA, please contact us using the details at the bottom of this Privacy Policy. 

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. 

We use the following cookies:

  • Strictly necessary cookies - these are cookies that are required for the operation of our website,
  • Analytical/performance cookies - they allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily,
  • Third party plugins - On our website we include buttons from third party services some of which may lay down cookies: YouTube, Google, Twitter, Facebook, LinkedIn and button for an RSS feed.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. For further information on cookies generally visit www.allaboutcookies.org. 

Marketing

We would like to send you information about our business, services and events which may be of interest to you. Where we have your consent, or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.

We will only send you marketing messages when we obtain your consent or where we are otherwise permitted to send marketing messages by law. You can unsubscribe from marketing communications from us at any time by contacting us using the details at the bottom of this Privacy Policy or by using the ‘unsubscribe’ link in our emails. It may take a few days days for this to take place. For more information on your rights in relation to marketing, see 'Your rights’ below.

Your rights

You have a number of important rights in relation to your personal information that you can generally exercise free of charge. In summary, your rights include the right to:

  • be informed about how we use your personal information and your rights; this is why we are providing you with this privacy policy,
  • access your personal information,
  • require us to correct any mistakes in your information which we hold,
  • require the erasure of personal information concerning you in certain situations,
  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations,
  • object at any time to processing of your personal information for direct marketing,
  • object in certain other situations to our continued processing of your personal information, and
  • restrict our processing of your personal information in certain circumstances.

For further information on each of those rights, including the circumstances in which they apply, please see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation or contact us using the details at the bottom of this Privacy Policy. 

If you would like to exercise any of those rights, please contact us using the details at the bottom of this Privacy Policy. We may ask you for certain information to help us verify your identity and to help us comply with your request. 

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Please bear in mind that we are not responsible for the security of any information you transmit to our website over networks that we do not control, including the Internet and wireless networks. 

Changes to our privacy policy

We may change this Privacy Policy from time to time, when we do we will inform you in the manner required by law. This Privacy Policy was published on 24 May 2018 and last updated on 24 May 2018

How to contact us

We would love to hear from you. If you have any questions about this Privacy Policy or the information we hold about you, please contact us at: 

Synpromics Ltd
Roslin Innovation Centre
Easter Bush Campus
Midlothian
EH25 9RG

Rosheen.caw@synpromics.com

We hope that we can resolve any query or concern you raise about our use of your personal information. If you believe our processing of your personal information does not comply with data protection law, you can make a complaint to the supervisory authorities in your country. The supervisory authority in the UK is the Information Commissioner. We would however appreciate the chance to address your concerns, so please feel free to contact us regarding any complaint you may have.